Privacy Policy

1. Who we are

Yablink is a platform operated by Yablink Project Operations Group. We provide a service that connects foreigners in Turkey with travelers willing to carry personal goods. When we say “Yablink,” “we,” “us,” or “our” in this policy, we mean the company operating this platform.

For questions about this privacy policy or your personal data, contact us at: privacy@yablink.com

2. What information we collect

We collect information you give us directly, and some information automatically when you use the platform.

3. Why we collect it

Every piece of information we collect serves a specific purpose:

We do not sell your personal information. We do not use your data to serve you third-party advertisements.

4. Who we share your data with

We do not sell or rent your personal data. We share it only in the following cases:

• Service providers: We use third-party services to operate the platform — including cloud hosting, authentication, and email delivery. These providers access data only to perform services on our behalf and are bound by data processing agreements.
• Other users: Information you post publicly (listings, profile information, delivery history) is visible to other Yablink users. Messages are visible only to the parties in that conversation.
• Legal requirements: We will disclose data if required to do so by law, court order, or to protect the safety of users or the public.
• Business transfer: If Yablink is acquired by or merged with another company, your data may be transferred as part of that transaction. We will notify you before this happens.

5. How long we keep it

• Account data: Retained while your account is active. Deleted within 30 days of account deletion request.
• Messages: Retained for 12 months after the conversation was last active, then deleted.
• Listing data: Retained for 24 months after listing expiry, then anonymized or deleted.
• Usage logs: Retained for 6 months for debugging and security purposes.
• Reported content: Retained for up to 36 months to support safety investigations.

6. Your rights

Depending on where you live, you have certain rights regarding your personal data. In the European Economic Area and under Turkish law (KVKK), these include:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Ask us to correct inaccurate data.
• Right to deletion: Ask us to delete your personal data (subject to legal requirements).
• Right to portability: Request your data in a machine-readable format.
• Right to object: Object to certain types of processing, including profiling.
• Right to restrict: Ask us to temporarily stop processing your data while a dispute is resolved.

To exercise any of these rights, email privacy@yablink.com with your account email and the right you wish to exercise. We will respond within 30 days.

7. Cookies

We use cookies and similar technologies to keep you logged in, remember your language preference, and understand how the platform is used.

We do not use advertising cookies or share cookie data with advertisers.

8. Children's privacy

Yablink is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover that a user is under 18, we will delete their account. If you believe a minor is using the platform, contact us at privacy@yablink.com.

9. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the ‘Last updated’ date at the top of this page and, for material changes, notify registered users by email. Continued use of the platform after changes constitutes acceptance of the new policy.