A complete guide for anyone sending or receiving goods through Yablink. Takes about two minutes to read. Saves a lot of headaches.
Before you post a send request on Yablink or message a traveler, take a few minutes to prepare. The more specific you are, the faster you'll find a match.
Have a clear idea of the item type (food, documents, clothing, electronics), approximate weight in kilograms, and the rough dimensions. Travelers need to know this to decide if they can accommodate your package.
You need to know where the package is starting (your city in Turkey) and where it needs to arrive (the destination city). Be specific — 'Istanbul to Douala' is more useful than 'Turkey to Cameroon.'
Do you need the package to arrive by a specific date? A birthday, a holiday, a family event? Be honest about your urgency when posting. Marking a request as 'Urgent' helps, but be realistic — last-minute requests are harder to match.
Before you hand anything to a traveler, the package must be sealed, labeled, and ready to travel. Use a sealed bag or box. Label it with the recipient's name and phone number at the destination. If it contains food, pack it to prevent leaks or breakage.
Every country has limits on what can be brought in as personal baggage. Check the customs regulations of the destination country before shipping. Travelers cannot be held responsible for undeclared goods — that responsibility is yours.
Agree on a price before the handover. Bring the exact amount in the agreed currency (TRY or USD are most common). Yablink does not process payments — this is a direct transaction between you and the traveler.
On Yablink, you have two options: browse existing traveler listings, or post a request and wait for travelers to find you. Use both.
Once you find a traveler who looks right, tap 'Message'. A conversation opens inside Yablink. You don't need to share your phone number.
"Hi! I saw your listing for Istanbul → [City] on [Date]. I'd like to send about [X] kg of [item type]. Is this something you can accommodate? What would your price be per kg?"
A note on trust: Take your time. If something feels off — if a traveler is evasive about their flight details, refuses to meet in person for the handover, or asks for payment before you've confirmed anything — trust your instincts. Use Yablink's in-app messaging so there's always a record of what was agreed.
The handover is a critical logistical step. You can meet the traveler in person or ship it to them via local domestic cargo.
Coordinate a mutually convenient public meeting spot if you are in the same city, or agree to ship the package directly to the traveler's home/work address via a local cargo provider if you are in different cities.
Both you and the traveler must acknowledge what is inside. If meeting in person, open it briefly. If using local cargo, send the traveler a clear video or photo of the contents and weight before sealing the box.
Ensure the final weight matches what you agreed upon. If shipping via cargo, provide a photo of the package on a scale alongside the cargo receipt.
If sending through local cargo, dispatch it early enough so it arrives at the traveler's address at least 2–3 days before their international flight departure.
Unless agreed otherwise, payment typically happens at the moment of an in-person handover, or via bank transfer once the traveler confirms receipt of your domestic cargo package.
Provide the traveler with the exact name, phone number, and address of the person who will be collecting the package at the final international destination before parting ways or shipping.
Note: Options vary depending on individual schedules and locations. Confirm with your traveler what works best for both of you.
Once the traveler has delivered the package at the destination, here's what should happen:
Yablink does not insure deliveries. If goods were damaged, lost, or not delivered, this is a matter to resolve directly between you and the traveler — ideally using the conversation record on the platform as evidence of what was agreed. If you believe fraud occurred, contact us at support@yablink.com. We take reports seriously and will review account histories.